Most of our products are FREE Shipping! However, if we do need to charge shipping for a product, it will be explicitly shown in the check out page! It will NEVER be a hidden cost to you!
We provide international shipping. However, due to some postal problems, we can’t deliver a shipment to the military area and certain countries. Not sure if your country is one of them? Have NO FEAR! Just go ahead and check out. We will engage a few premium courier companies to check out your country. If we are not confident of getting your product to you, we will GIVE YOU A FULL REFUND!
We ship orders overseas by mail service. After finishing processing your order, we will send it to the shipping company and it will be completely handled by them.
After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrived at your country.
Shipping to USA, Canada:
Order processing: 2-3 DaysStandard Free Shipping: 14-20 Days - FREEDHL Express Shipping: 5-7 Days - Usual price $25, Now $10
Note: The items you ordered will reach you within 25 days for Standard Shipping, 10 days for DHL Express Shipping
Shipping to Worldwide:
Order processing: 2-3 DaysStandard Free Shipping: 20-30 Days - FREEDHL Express Shipping: 7-12 Days - Usual price $30, Now $15
Note: The items you ordered will reach you within 35 days for Standard Shipping, 15 days for DHL Express Shipping,
We will send you the tracking code of your orders to the email that you filled down when placing your orders. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-5 days after you receiving that email.
You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us.
Please note that the tracking information will be displayed after 2-5 days after being updated.
For the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you can not find information about your package, please track again later.
Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
When your order is ready to ship, we will send it to the shipping company and they will completely handle it. Depends on each shipping company's policy or customs procedure, you might be charged extra fee for the final delivery or the import tax, probably due to your shipping address is in a remote area. In this case, please kindly pay them the required fee to receive your order.
We often declare this as a gift below order value, so you do not need worry about this.
We are 100% STRIPE & PAYPAL TRUST CERTIFIED!
We offer safe shopping and accept payment via Paypal, Credit card, Debit card or VISA.
So you can choose the most suitable one for you. All products are set in US Dollar, our system will automatically exchange your currency to make it easy for you when placing order.
Our products are set in US Dollar. But our system will automatically convert it for you, don't worry!
First of all, Choose products that you love, then click "Buy Now" and "Proceed to Checkout". Then fill in your information and pay. That's it! Very easy.
If you want to change anything in your order, please contact us via email firstname.lastname@example.org within 6 hours after placing your order.
We always try to bring the best quality product to customers. However, there are many factors that affect negatively to the quality, especially shipping factor, that make our products be defective or damaged. Please Click Here for our Return Policy.
Step 1: Contact your nearest post office and provide them your ID card or tracking number to find out its status.
Step 2: If you can not find out anything, contact our Customer Service department by sending an email to email@example.com and provide your shipping address again.
Step 3: If the address you provided in the email matches with your shipping address in our system, we are willing to send you a replacement or refund you 50%. Please be notified that these 2 options are our final solution for your request
In case of providing us an incorrect shipping address, you should contact us immediately by sending an email to firstname.lastname@example.org and provide us your correct address. We will check whether we can change it for you.
If your order was shipped out, we are really sorry that we are not able to change it for you.
There are 2 common reasons that make your packet be returned: Your shipping address is incorrect/insufficient or you are absence at the time the packet was attempted to deliver.
In cases that your shipping address is not correct, we are not able to take any responsibility since we shipped it out to the address that you provided us and it is not the mistake from our end.
Otherwise, we are willing to send you a replacement.